CVE-2024-57728
SimpleHelp Path Traversal Vulnerability
CVSS
—
No CVSS
EPSS
7.0%
p94
KEV
YES
Apr 24, 2026
Exploit Today
78
0-100
Published: — · Last modified: —
Product
SimpleHelp / SimpleHelp
Vulnerability
SimpleHelp Path Traversal Vulnerability
Added to KEV
Apr 24, 2026
Remediate by
May 8, 2026
Known ransomware use
Yes
Summary description
SimpleHelp contains a path traversal vulnerability that allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
Required action
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Notes
https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier ; https://nvd.nist.gov/vuln/detail/CVE-2024-57728