CVE Watch—

CVE-2024-57728

SimpleHelp Path Traversal Vulnerability

CVSS

—

No CVSS

EPSS

64.7%

p99

KEV

YES

Apr 24, 2026

Exploit Today

0-100

Published: — · Last modified: —

EPSS · 30d

7.0%EPSS · 30 days64.7%

2026-09-172026-10-15

KEV catalog record

Product

SimpleHelp / SimpleHelp

Vulnerability

SimpleHelp Path Traversal Vulnerability

Added to KEV

Apr 24, 2026

Remediate by

May 8, 2026

Known ransomware use

Yes

Summary description

SimpleHelp contains a path traversal vulnerability that allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

Required action

Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

Notes

https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier ; https://nvd.nist.gov/vuln/detail/CVE-2024-57728

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