CVE-2025-26399
SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability
CVSS
9.8
Critical
EPSS
89.5%
p100
KEV
YES
Mar 9, 2026
Exploit Today
80
0-100
Published: Sep 23, 2025 · Last modified: Oct 11, 2026 · CWE-502
Product
SolarWinds / Web Help Desk
Vulnerability
SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability
Added to KEV
Mar 9, 2026
Remediate by
Mar 12, 2026
Known ransomware use
Yes
Summary description
SolarWinds Web Help Desk contain a deserialization of untrusted data vulnerability in AjaxProxy that could allow an attacker to run commands on the host machine.
Required action
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Notes
https://www.solarwinds.com/trust-center/security-advisories/cve-2025-26399 ; https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_12-8-7-hotfix-1_release_notes.htm ; https://nvd.nist.gov/vuln/detail/CVE-2025-26399
SolarWinds Web Help Desk was found to be susceptible to an unauthenticated AjaxProxy deserialization remote code execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability is a patch bypass of CVE-2024-28988, which in turn is a patch bypass of CVE-2024-28986.
- documentation.solarwinds.comhttps://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_12-8-7-hotfix-1_release_notes.htm
- www.solarwinds.comhttps://www.solarwinds.com/trust-center/security-advisories/CVE-2025-26399
- www.cisa.govhttps://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2025-26399
- www.microsoft.comhttps://www.microsoft.com/en-us/security/blog/2026/02/06/active-exploitation-solarwinds-web-help-desk/