CVE-2026-102490
Zammad GmbH Zammad Improper Privilege Management Vulnerability
CVSS
9.8
Critical
EPSS
0.3%
p16
KEV
YES
Oct 2, 2026
Exploit Today
55
0-100
Published: Sep 30, 2026 · Last modified: Oct 2, 2026 · CWE-269
Product
Zammad GmbH / Zammad
Vulnerability
Zammad GmbH Zammad Improper Privilege Management Vulnerability
Added to KEV
Oct 2, 2026
Remediate by
Oct 5, 2026
Known ransomware use
No
Summary description
Zammad GmbH Zammad contains an improper privilege management vulnerability that can allow the local zammad user to escalate privileges to root. This vulnerability can be chained with CVE-2026-102489.
Required action
Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating each asset's internet exposure and ensuring adherence to BOD 26-04 patching guidelines.
Notes
https://zammad.com/en/product/releases/ ; https://community.zammad.org/t/take-care-local-privilege-escalation-cve-2026-102490-is-reported-as-being-actively-exploited/21297/2 ; BOD 26-04: https://www.cisa.gov/news-events/directives/bod-26-04-prioritizing-security-updates-based-risk ; Forensics Triage Requirements: https://www.cisa.gov/news-events/directives/bod-26-04-implementation-guidance-prioritizing-security-updates-based-risk ; https://nvd.nist.gov/vuln/detail/CVE-2026-102490
All versions of Zammad including the latest alpha enable the local zammad user to escalate privileges to root.